D Good Flooring LTD are committed to safeguarding our user’s privacy whilst providing a personalised and valuable service. When we use the terms “we,” “us” or “our,” we are referring to D Good Flooring LTD. D Good Flooring LTD is registered in England and Wales (12780177) and our registered office is 1 & 2 The Barn Oldwick West Stoke Road, Lavant, Chichester, West Sussex, England, PO18 9AA.

This privacy notice covers the services provided by our website and details when and how we capture personal data from customers

and potential customers whilst using our website. We will always treat your personal information as confidential and in accordance with applicable data protection legislation. The purpose of this statement is to inform people what information is collected about you when you use our website and services and how the information is used, if it is disclosed and the ways we protect your privacy. By visiting and submitting information via our website, you are accepting and consenting to the practices described in this statement.

In order to provide you with the best possible service, we sometimes need to collect information about you. We only ask for information that we have a reason for and will only use this information for the reason it was intended. We collect information about you

in a number of ways, including but not limited to; when you register with us, book an appointment or enter competitions ran by D Good Flooring LTD. The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including consent, legitimate interests and legal compliance. In specific situations, we can collect and process your data with your consent such as when you provide us with your details via a contact us form. If the law requires us to, we may need to collect and process your data such as in cases of fraud.  We may also combine the shopping history of many customers to identify trends and ensure we can keep up with demand or develop new products/services. We collect data for a number of reasons on our website. We may collect any or all of this information to help deliver our goods and services.

For Example

Name and address: this is collected for measuring appointments and fitting products.

Email address: to be as green as possible, we like to email you your invoices.

Telephone numbers: to get in contact with you about your enquiry or appointment. We will not call you for anything else.

We sometimes share your personal data with trusted third parties. For example, delivery couriers. We provide only the information they need to perform their specific services. They may only use your data for the exact purposes we specify in our contract with them.

Google, Instagram and/or Facebook may show you products that might interest you while you’re browsing the internet. This is based on either your marketing consent or your acceptance of cookies on our websites. Whenever we collect or process your personal data,

we’ll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will either be deleted completely or anonymised. If you get an estimate from us or have a home visit we will keep your data for ten years.

The confidentiality of your information is of paramount concern to us. All personal data is collected and held in accordance

with current UK and where appropriate European legislation. You are also entitled to a copy of the data about you that we are processing. If you are only seeking copies of specific information please let us know what this is so that we can respond quicker. If information we have about you is inaccurate, out of date or incomplete you have the right to have it rectified, including by means of providing a supplementary statement if the data is incomplete.

You have the right to have your personal information deleted if it is no longer necessary for us to have it, if we were processing it on the basis of your consent which you have withdrawn, if you have objected to us processing it on the basis of our legitimate interests

(and there are no overriding legitimate grounds not to erase it), or if we have processed it unlawfully. We may change this privacy policy

statement at any time, and such changes take immediate effect. Any changes we make to our policy in the future will be posted on this page and, where appropriate, notified by email or via a notification on our site.

Please don’t hesitate to get in contact with us about our privacy policy, information we hold about you or if you have a complaint.